Privacy Policy

ANKER LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and interact with our services.

1. Information We Collect
We collect the following types of information when you visit our website or use our services:

Personal Information: This includes your name, email address, phone number, company details, billing information, and other personal details you provide when registering an account, placing an order, or contacting us.

Usage Data: We may collect information about your interactions with the website, including IP addresses, browser type, access times, referring URLs, and device information. This data helps us understand how visitors use our site to improve user experience.

Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website. Cookies help us remember your preferences, analyze website traffic, and improve functionality.

2. How We Use Your Information
We use the information we collect for the following purposes:

Provide and Improve Services: To offer our products, process orders, manage your account, and provide customer support.

Communication: To send transactional emails, updates, promotional offers (if you opt-in), and other communications related to our services.

Personalisation: To improve our website’s functionality and customise your experience based on your preferences and behavior.

Compliance and Legal Requirements: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party vendors and service providers who assist in operating our website, processing payments, managing our marketing efforts, and fulfilling other business functions. These providers are required to maintain the confidentiality of your data.

Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe such action is necessary to comply with legal obligations or to protect our rights, property, and safety.

4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data, including the right to:

Access: You can request a copy of your personal data that we hold.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
Opt-out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails you receive or by contacting us directly.

To exercise these rights, please contact us using the information provided below.

6. International Data Transfers
Your personal data may be transferred to, and stored on, servers located outside of your country. By using our services and providing us with your information, you consent to the transfer and processing of your data in countries other than your own, including countries that may have different data protection laws.

7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and improve site performance. Cookies are small files stored on your device that help us remember your preferences and provide personalized content.

You can choose to accept or reject cookies through your browser settings. Please note that some website features may not function properly if you disable cookies.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites.

9. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will revise the "Effective Date" at the top of this policy.

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.